From clunky IVRs to long hold times, today’s retailers are trapped in a high-volume, low-margin loop.
You’ve got:
Soaring seasonal spikes and under-resourced teams.
Missed revenue from abandoned calls and delayed returns.
Fragmented systems with zero context handoff.
Customers demanding instant, personalised answers, everywhere.
What Retailers Achieve with ETT
60% less seasonal hiring (saved $1M+ in 3 months)
$7.2M increase in annual revenue from recovered calls
37% average reduction in agent handle time
10% reduction misroutes via natural language routing
We are more than just a business; we are a community driven by our passion for serving our customers with excellence. Our success is intertwined with the success of each individual and company we proudly call our customers.
"I cannot recommend ETT enough! Their team went above and beyond to understand our unique business needs and delivered a transformational project that has streamlined our operations and boosted productivity.”
I'm thrilled with ETT's services! Their team's in-depth understanding of our industry allowed them to create a software solution that not only met but exceeded our demands, resulting in improved efficiency and growth.
We were blown away by ETT's expertise! Their commitment to delivering a customized software solution tailored to our needs has had a remarkable impact on our operations, leading to increased efficiency and profitability.
ETT has been a true partner! Their thorough understanding of our business challenges and their ability to create a custom software solution has transformed our operations, making us more agile and competitive.
ETT's expertise is unmatched! Their commitment to delivering a tailor-made software solution has had a profound impact on our organization, enhancing our capabilities and helping us achieve our goals.
I couldn't be happier with ETT's services! Their team's dedication to creating a personalized software solution has made a significant difference in our day-to-day operations, driving efficiency and growth
ETT exceeded our expectations! Their dedicated team took the time to grasp our specific requirements and provided a tailored software solution that has revolutionized how we do business.
ETT is a true partner in success! Their in-depth knowledge and commitment to delivering a customized software solution have empowered us to thrive in our industry, and we couldn't be more satisfied.
Our experience with ETT has been outstanding! Their dedication to understanding our unique needs and providing a bespoke software solution has been instrumental in optimizing our operations.
ETT's services are worth every penny! Their deep understanding of our business landscape and their delivery of a tailored software solution have catapulted us to new heights in terms of productivity and profitability.
ETT is the gold standard! Their expertise in developing a customized software solution aligned with our business goals has been a game-changer, improving our overall performance and bottom line.
ETT's team is a true partner in success! Their ability to provide a custom software solution that caters to our specific needs has been crucial in driving our business forward.
Take the first step towards a brighter future and supercharge your business with cutting-edge technologies, expert guidance, and unparalleled support.
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